Terms of Service

By accessing and using the Student Wellness Program website (“studentwellnessprogram.com”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

1. About Our Services

The Student Wellness Program provides free, confidential wellness support to college and university students in the Greater Boston area. Our services include virtual and in-person sessions with licensed clinical social workers (LCSWs/MSWs), delivered in partnership with TeleHealth Van and funded by the Ruderman Family Foundation.

2. Eligibility

Our services are available to:

• Currently enrolled college or university students in the Greater Boston area
• Individuals 18 years of age or older (or with appropriate parental/guardian consent)

3. Use of the Website

When using this website, you agree to:

• Provide accurate and truthful information when submitting forms or scheduling sessions
• Use the website for its intended purpose of accessing wellness resources and scheduling sessions
• Not attempt to disrupt, damage, or gain unauthorized access to the website or its systems
• Not use the website for any unlawful purpose

4. Session Policies

Scheduling and Cancellations

Sessions are scheduled through our Calendly integration. If you need to cancel or reschedule, please do so at least 24 hours in advance. Repeated no-shows may affect your ability to book future sessions.

Confidentiality

All sessions are confidential. However, counselors are mandated reporters and may be required by law to disclose information in cases involving imminent danger to yourself or others, suspected abuse of a minor or vulnerable person, or as required by court order.

Emergency Situations

Our services are not designed for crisis intervention. If you are experiencing a mental health emergency, please call 988 (Suicide and Crisis Lifeline), go to your nearest emergency room, or call 911.

5. Intellectual Property

All content on this website — including text, graphics, logos, and design — is the property of the Student Wellness Program, TeleHealth Van, or their respective partners and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without written permission.

6. Third-Party Services

Our website integrates with third-party services that have their own terms:

• Calendly — for scheduling sessions
• Google Maps — for displaying our location
• Vercel — for website hosting

We are not responsible for the practices or content of these third-party services. Please review their respective terms and privacy policies.

7. Disclaimer of Warranties

This website and our services are provided “as is” and “as available” without warranties of any kind, either express or implied. While we strive to provide accurate and up-to-date information, we do not guarantee that the website will be uninterrupted, error-free, or free of harmful components.

8. Limitation of Liability

To the fullest extent permitted by law, the Student Wellness Program, TeleHealth Van, and the Ruderman Family Foundation shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the website or services.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with a revised date. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

11. Contact Us

If you have questions about these Terms of Service, please contact us:

These terms were last updated on February 25, 2026.