Privacy Policy
How we collect, use, and protect your information.
The Student Wellness Program (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you use our website and services.
1. Information We Collect
We collect the following types of information:
Information You Provide
- Contact form submissions: name, email address, phone number (optional), subject, and message
- Scheduling information: when you book a session through Calendly, your name, email, and selected appointment time
Information Collected Automatically
- Device and browser type
- IP address and general location (city/region level)
- Pages visited and time spent on the site
- Referring website or source
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and contact form submissions
- Schedule and manage wellness sessions
- Improve our website and services
- Communicate program updates or important information
- Ensure the security and functionality of our website
3. Session Confidentiality
All wellness sessions are completely confidential. The content of your conversations with counselors is private and protected. We do not record, store, or share any information discussed during your sessions.
Our licensed clinical social workers (LCSWs/MSWs) adhere to professional ethical standards regarding confidentiality, consistent with applicable Massachusetts and federal laws.
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share limited information with:
- Calendly — to process session bookings (subject to Calendly's own privacy policy)
- Resend — to deliver email communications from the contact form
- Vercel — our website hosting provider, which may process server logs
- Legal authorities — if required by law or to protect safety
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission.
6. Cookies and Tracking
Our website uses essential cookies required for the site to function properly. Third-party services (such as Calendly and Google Maps) may set their own cookies when their embedded content is loaded. We do not use advertising or tracking cookies.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of non-essential communications
To exercise any of these rights, please contact us at thvstudent2025@gmail.com.
8. Children's Privacy
Our services are intended for college and university students. We do not knowingly collect personal information from individuals under the age of 16. If you believe we have inadvertently collected such information, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Student Wellness Program
TeleHealth Van, 1035 Cambridge St, Cambridge, MA 02141
Email: thvstudent2025@gmail.com
This policy was last updated on February 25, 2026.